SHIPPING & DELIVERY

Thank you for shopping with Team Awside. We work to get your order prepared and shipped as quickly as possible.

ORDER PROCESSING

Orders require processing before shipment. Processing times may vary depending on the product, availability and order volume.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

DELIVERY TIMES

Delivery times vary depending on your location, shipping method and carrier.

Please note that estimated delivery times are not guaranteed. Carrier delays, weather, holidays, customs or other circumstances outside our control may affect delivery.

SHIPPING COSTS

Available shipping options and applicable shipping charges are displayed at checkout before payment is completed.

FREE SHIPPING

When a free shipping promotion is available, eligibility is determined by the conditions displayed on our website and at checkout.

TRACKING YOUR ORDER

If tracking is available for your shipment, tracking information will be included in your shipping confirmation email.

Please allow some time for the carrier to update tracking information after your order has shipped.

INTERNATIONAL ORDERS

International orders may be subject to customs procedures, import duties, taxes or other fees depending on the destination country.

Any applicable import charges are determined by local authorities and are the responsibility of the recipient unless otherwise stated at checkout.

INCORRECT SHIPPING ADDRESS

Please verify your shipping information carefully before completing your order.

If you notice an error in your shipping address, contact Team Awside as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

DELIVERY ISSUES

If your tracking information shows an issue with delivery, please contact the shipping carrier first using your tracking number.

If you still need assistance, contact Team Awside and provide your order number so we can help review the situation.

QUESTIONS?

For questions regarding your shipment, please contact Team Awside through our Contact page.

TEAM AWSIDE • BUILT • DRIVEN • UNITED